At Wood Flooring Masters (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether online or offline.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

When you engage with our services, we may collect personal information that you provide directly, including but not limited to:

Name

Email address

Phone number

Mailing address

Payment information

Details about your flooring preferences and project requirements

1.2 Non-Personal Information:

We may also collect non-personal information about your interactions with our website, such as:

IP address

Browser type and version

Operating system

Pages visited on our website

Time and date of your visit

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

Providing and improving our products and services

Processing transactions and fulfilling orders

Responding to customer inquiries and providing customer support

Sending promotional materials, newsletters, and other communications

Personalizing your experience on our website

Conducting market research and analyzing trends

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Phone calls with WFM may be monitored and recorded for quality purposes.

However, we may share your information with:

Service Providers: Trusted third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing agencies.

Legal Requirements: If required by law or in response to valid legal processes, we may disclose your personal information to government authorities or other third parties.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access and Correct Your Information: Request access to your personal information and correct any inaccuracies.

Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Delete Your Information: Request the deletion of your personal information, subject to certain legal obligations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

888-936-2936

https://woodflooringmasters.com/contact

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